The Pocomos Customer Portal lets your customers view invoices, make payments, check upcoming services, and update their payment information on their own, without calling your office.
Everything included, no add-ons required.
Customers can log in and see a full history of their invoices at any time. No more calls asking 'Can you resend my invoice?' Every invoice is available on demand, downloadable as a PDF.
Customers can pay outstanding balances directly through the portal using a saved card or by entering a new one. Payments post to their Pocomos account in real time, eliminating manual reconciliation.
Customers can view their scheduled future services so they know when to expect a technician. Fewer 'When is my next service?' calls means less time spent by your office staff answering routine questions.
When a card expires or a customer gets a new card, they can update their payment information themselves through the portal. The updated card flows directly into Pocomos and is available for future charges immediately.
Every customer who can answer their own question through the portal is one fewer call your office has to handle. The portal handles the most common customer inquiries: invoice history, payment status, and upcoming appointments.
The portal is hosted under your company's branding so customers recognize it as part of your business. All payment data is handled through Zift's PCI-compliant infrastructure, keeping cardholder data secure.
A self-service experience that reduces office workload and improves customer satisfaction.
When a customer is added to Pocomos, they can be sent a link to access their portal. The link can also be included in automated service reminders, invoices, and follow-up emails.
Customers access the portal through a secure login. No app download required. The portal works on any device with a browser, including phones, tablets, and desktops.
From the portal, customers can view their invoice history, pay outstanding balances, see upcoming scheduled services, and update their payment information on file.
Any payment made or card updated through the portal is reflected in Pocomos immediately. Your office sees the updated information without any manual data entry.
No pressure, no long-term commitment. We will answer every question you have.