Automated Emails
That Do the Work for You.
Set up automated email and SMS communications once, and Pocomos handles the rest. Service reminders, appointment confirmations, follow-ups, and payment notices go out automatically based on your rules.
Key Benefits
Everything included, no add-ons required.
Service Reminders
Automatically notify customers before their scheduled service. Reduce no-shows and last-minute cancellations without lifting a finger.
Appointment Confirmations
Send a confirmation email or text the moment a job is booked. Customers know the date, time, and tech name before you hang up the phone.
Scheduled Follow-Ups
Set up follow-up messages to go out after service is completed. Ask for reviews, confirm satisfaction, or promote your next service.
Recurring Communication Rules
Build communication rules that apply to all jobs of a certain type. Set it once and every matching job triggers the right message automatically.
Bulk Send from the Calendar
Beyond automation, you can also manually bulk send to all jobs on a route or an entire day. Useful for weather delays and last-minute rescheduling.
Fully Customizable Templates
Personalize every message with customer name, tech name, service date, and address. Your brand, your voice, automated.
Service Reminder Example
A branded service reminder sent automatically before the scheduled appointment. Customers know exactly when to expect their tech.
Follow-Up Communication
Post-service follow-ups go out automatically. Ask for reviews, confirm the customer is satisfied, or promote your next service package.
How It Works
Set Up Your Communication Rules
Define when each message should go out. For example, send a reminder 24 hours before service, a confirmation at booking, and a follow-up 48 hours after completion.
Customize Your Templates
Write the message for each trigger. Use merge fields to personalize with customer name, service date, tech name, and more.
Pocomos Handles the Rest
Once rules are active, every matching job triggers the right message at the right time. No manual sending, no missed follow-ups.
Review Delivery and Replies
Check delivery status for any message. If a customer replies, the conversation is stored on their record and your team is notified.
See it in action
No pressure, no long-term commitment. We will answer every question you have.